Q: I don’t agree with my bill, what can I do?
A: While we try to bill as accurately as possible, sometimes mistakes can happen. However, before you contact the office about your patient responsibility, please call your insurance company FIRST. Plans change frequently and so you may have a different co-pay, co-insurance, or deductible (or a mix of the 3) at any given time which can lead to “unexpected” bills. You can contact them by calling the number on your card. If they confirm that your patient responsibility is incorrect, please feel free to call the office after you’ve spoken to them.
Q: What insurance plans do you accept?
A: This list is a general guide and it is ultimately your responsibility to ensure that we are in-network/out-of-network or accept your plan.
PLEASE BRING YOUR INSURANCE CARD TO EVERY VISIT.
As of December 2014, we are in-network with insurance companies listed below. If you do not see your insurance on the list, or have questions about network status or whether your plan is primary, secondary or an advantage plan, please check with your insurance. To check, call the number for customer services typically listed on the back of your insurance card.
IN Network with:
- Blue Cross/ Blue Shield POS, PPO and EPO plans
Medcost, PHCS, and some out of state insurances are UMBRELLA insurances that cover hundreds and hundreds of small plans and will have separate benefits for each plan. Call the 800 number on the back of your card for specifics. They should be able to let you
CHANGES: we are NOT IN NETWORK with UNITED HEALTHCARE, AARP, CIGNA, GWH-CIGNA or MEDICAID plans. Every policy differs in which services they will compensate the patient for so make sure you check the website listed on the back of your insurance card or the use the 800/866 number to verify your benefits.
MEDICARE News: Currently we are not “accepting assignment” for new Medicare Patients. We do accept assignment for our current Medicare patients.
Out of Network with:
- Blue Value Plans
- Cigna and GWH Cigna
- United Healthcare – as of May 1, 2011 United Medicare plans, which includes AARP
Any other questions, give the office a call.